Refund Policy

Refund Policy

At FloralHD.com, we prioritize customer satisfaction and always strive to deliver high-quality service. If, for any reason, you are not satisfied with our service, we offer the following refund policy:

Refund Period: You may request a refund within 15 days from the start of your subscription.

Eligibility for Refund: To be eligible for a refund, you must meet the following conditions:

• Your request for a refund must be submitted within the 15-day refund period.
• Your subscription payment must be successfully processed.

How to Request a Refund: To request a refund, please follow these steps:

1. Contact our customer support team via email at [email protected] within the 15-day refund period.
2. Provide your subscription details, including the order number and the reason for your refund request.

Refund Processing: Once your refund request is received, we will review it to ensure it meets the eligibility criteria. If your request is approved, we will process the refund to the original payment method used for the subscription. Please allow up to 2-3 business days for the refund to be reflected in your account.

Contact Information: If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure your satisfaction.

Thank you for choosing FloralHD.com, and we appreciate your trust in our services.